training and
customer services

edirect are a personal customer focused company, as a result we ensure that with every website we develop, we provide the required training to the customer, to ensure they have the skills to maintain their own site. Contacting us is also easy, we ensure that you have direct phone and email contact with our team, to provide you with any advice and assistance you may need.

Constantly keeping you supported

For many business owners the concept of keeping their website up to date themselves is daunting. We appreciate that there are still many people out there who are not technically minded. To combat these issues we have firstly structured our website content management systems to be as user friendly as possible. Secondly, we will guide and assist all our web clients throughout the process, providing training and ongoing support to ensure you are never left confused. However, for those that just don’t have the time to keep their own website up to date, we also provide a website management service.

“We will guide and assist all our web clients”

Website CMS training

On completion of any web development you will be offered 2 hours training with one of our management team. This will provide you with an understanding of how to :

  • Edit Pages
  • Add New Pages
  • Add New Blog Posts
  • Edit Blog Posts
  • Insert Images and Media
  • Add Special Features

Don’t have time to keep your site up to date? Worried you don’t have the skills? We also offer Website management packages.

Ongoing support

We are also happy to troubleshoot any issues you are having with updating your website. You will have a direct line to our team who will be able to talk you through any issues you may be having.

How can we help?

× Need Help?